Contact Us

We’re a small UK team and we answer our own emails. If your message is about an existing order, include your order number and we’ll get to it faster — we aim to reply within one working day.

Get in touch

Email: sales@universal-hardware.co.uk
Phone: +44 (0) 1923 606142
Hours: Monday–Friday, 09:00–17:00 (UK time)

Not sure which part you need?

Send a photo and a measurement — spindle size, thread diameter, or the distance between fixing centres. We stock door handle spares, stainless and brass fasteners, A4 316 marine-grade hardware, nylon fittings and curtain accessories, and we can usually identify a part from a picture.

Returns

Please email us before sending anything back, so we can confirm the return is eligible and tell you where to send it. Full details are in our refund policy.

Postal address

MD Systems Ltd
65 Repton Way, Croxley Green
Rickmansworth, WD3 3PN
United Kingdom

MD Systems Ltd, trading as Universal Hardware. Registered in England and Wales, company number 10811385. VAT registration GB271872777.